What is the otoscope?
The otoscope is a reusable, diagnostic tool to help diagnose ear infections from the convenience of your home. The ear infection kit comes with one otoscope and one virtual telemedicine visit with our Physician360 medical professionals. Additional visits can be purchased separately, at the time of infection.
What is the cost of the kit?
$79.95. The otoscope is reusable, and additional telemedicine visits are just $29.95.
Does the kit come with a telehealth visit?
Yes, at Physician360, we are the FIRST company to pair this device with a telehealth visit. That means you get to speak directly to our medical professionals while showing them a live view of you or your child’s ear infection with our otoscope! Your purchase includes the first telehealth consult, and additional consultations can be easily purchased (at ___) for $29.95.
Can the otoscope be used on all ages?
There are no specific restrictions regarding age, but younger children tend to be less cooperative. We do not recommend using the otoscope on any patients who are uncooperative, as this could lead to physical and/or emotional trauma to the patient.
After I purchase, how do I initiate my telehealth visit?
Simply visit https://visit.physician360.co/ and create an account. Follow the on-screen instructions and you’ll be connected to one of our medical professionals.
What devices does the otoscope work with (connect to)?
The otoscope works with Mac computers and PCs. It does NOT work with phones (e.g. Android + iPhone).
What operating system for my PC does the otoscope work with?
The otoscope works with all Mac OS and Windows 7 and above.
Is a USB cable included in the box?
Yes, a USB cable is included for both Mac and Windows devices.
Is it really this easy to check my child’s ear infections from my home?
YES! Our goal is to make at-home healthcare easier, safer and more accessible. Avoid germy doctor offices and save on costly, time-consuming appointments with telemedicine and Physician 360’s Ear Infection Kit.
Can multiple/different people use the otoscope?
Yes, multiple members of a family can use the otoscope as much as needed. Please clean the otoscope properly after each use.
How do I clean the otoscope?
Wipe with alcohol. Although the otoscope is waterproof, water is not recommended for cleaning. Long term immersion in water is prohibited.
Is the otoscope waterproof?
The otoscope has a IP67 waterproof rating. However, long term immersion in water is prohibited.