What is the test process?

At the pharmacy:

Buy a test kit from one of our pharmacy partners. (Locate the nearest pharmacy partner here.)

The pharmacist will ask to see proof of purchase authorization and will walk you through that simple step if you haven’t done so already.

Once you buy your test kit, you can either use the test in the pharmacy or take it home for a later date.

Book your included physician consult on our website. (You will create an account and enter basic information about your illness. When you hit the ‘initiate consult’ button, it may appear like nothing is happening, but rest assured we are contacting your state-specific, on-call doctor. It takes our providers an average of 4 minutes to appear on your screen.)

Your physician will discuss treatment options and is able to send an electronic prescription to the pharmacy immediately. If you’ve taken the test at the pharmacy, you’re already there! Congrats, one less step for you to feel better!

Online:

  • Put the test kits you want to purchase in your cart.
  • Complete the prompted registration steps.
  • Complete your purchase.
  • An email will be sent to you when your kits ship.

Take your test at home with the provided instructions, or watch our How-To Videos online. Do not discard any packaging.

Book your included physician consult on our website. (You will create an account and enter basic information about your illness. When you hit the ‘initiate consult’ button, it may appear like nothing is happening, but rest assured we are contacting your state-specific, on-call provider. It takes our providers an average of 5 minutes to appear on your screen.)

Your physician will discuss treatment options and is able to send an electronic prescription to the pharmacy if needed. Feel better!